Case Study | Wellington Industries

The Problem

Wellington Industries, a metal-forming tool maker for the automotive industry, needed an effective method for ordering and managing labels and printed products. The old method involved several vendors, excess administration, and no accountability. Excess time was spent determining which vendor to utilize, and prices would often change without notification. Without a program in place to manage the label-ordering process, orders for “non-approved” items were routine. Vendor accountability was lacking whenever order deviations arose.

The Solution

Metcom offered a comprehensive, single-source solution with guaranteed, blanket-order pricing. All items and pricing have been pre-approved, and prices cannot be changed without first notifying Wellington. Additionally, all orders are 100% guaranteed. If any order does not meet Wellington’s expectations, Metcom will compensate them to the extent that they are completely satisfied.

The Value

  • Lower overall cost – Wellington achieves preferred blanket-order pricing which cannot be changed without proper notification.

  • More control – Management selects which items to offer, eliminating unauthorized purchases.

  • Less administrative time and hassle – Wellington spends less time processing invoices and checks.

  • More accountability – Metcom is accountable to Wellington, standing behind and guaranteeing all products and services.

  • No cost or hassle regarding returned products – Wellington may return any item for any reason (or no reason), at no additional cost.

The Client Testimonial

“Metcom does a great job for us!”

Mary Fenningsdorf
Purchasing Director
Wellington Industries

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