At Metcom, we have an enthusiastic team of professionals.

You can trust us to deliver what we promise. 

That's the Metcom Guarantee. 


Market/Import Specialist & Account Manager

Karen joined the Metcom team in 2010. She manages sales and support for the promotional product and wearable categories. She is a specialist in product sourcing and importing, account coordination, and creative support. Karen manages select key accounts. Before Metcom, she held account manager positions with Budco, Tri Market Promotions, and Tiffany & Company. Karen earned a B.S. in Consumer Services from the University of Indiana Pennsylvania.


Customer Engagement Specialist

Tim joined Metcom as a Customer Support Specialist in August, 2016. He previously interned with John Adams Mortgage Company. Tim received a B.A. in Communications from Michigan State University in May, 2016.


Customer Engagement Specialist

Erika joined the Metcom team in 2018. She earned a B.A. from the University of Michigan and an MA from Bowling Green State University.

Before joining Metcom, she worked as an Advertising Executive with the Pointe News Group.



Under Tom’s stewardship, Metcom, Inc. has established itself as a successful print, promotional and consumable product service. Tom oversees all strategic business development activities. Since he became president in 1986, Metcom has more than quadrupled its annual revenue. Tom earned a B.A. in Business/Economics from Michigan State University in 1982. Prior to joining Metcom in 1984, Tom spent two years on the business development staff at Whitlock Business Systems. An active member of the Print Services Distribution Association (PSDA), Metcom has been recognized as a Top Distributor in Print Solutions magazine. Tom has also received the PSDA’s Special Service Award for his outstanding contribution to the association.


Customer Relationship Manager

Annie manages the inside client support team, and oversees relationships with key clients and suppliers. Before joining Metcom, Annie spent 10 years as a Marketing Representative with IBM. She earned a B.A. in General Business with Michigan State University.


Senior Account Manager

Jeff manages key client accounts and provides business development activities and marketing support. Since joining Metcom in January, 2012, company wide sales have increased by over 70%. Jeff earned a B.A. in Marketing from Michigan State University in 1976. Prior to joining Metcom, Jeff owned and managed a printing and graphic services firm.


Accounting Manager

Stephanie manages all accounting functions at Metcom, including daily client billing. She joined Metcom in 2010, having previously held staff accountant positions for Innes & Lotito, P.C., Ward & Ward, and Doreen Mayhew. Stephanie earned a B.A. in Business Administration from Wayne State University, and a M.S. in Taxation from Walsh College. She is a Certified Public Accountant in the State of Michigan.



Customer Engagement Specialist 

Nora is the newest member of the Metcom Team.  She is enthusiastically learning how to serve our customers. Before joining Metcom, she worked in a variety of social engagement positions.  She holds a Masters of Arts in Theology from Ave Maria University. 


Digital Media Coordinator

Sarah manages website design and digital marketing.  She implements  and maintains marketing and creatively shares Metcom's vision online. She holds a Doctor in Nursing Practice from University of Michigan.


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