1. What does our program do?

It manages your printing, promotional and office products so that you can concentrate on what you do best.

2. Why should I outsource?

Because you want the right product at the right time and for less. By utilizing our vast network of approved suppliers, we work on your behalf and become an extension of your marketing department. Since we are completely open about supplier choices and pricing, we bring accountability and visibility to your consumable spending.

3. Why would I want to put all of my eggs in one basket?

Because the additional time and cost resulting from your current process might be even riskier.

4. How do I know I'm getting the best price?

We'll prove it to you every six months (with supporting documents) that we are lowering your cost of doing business.

5. Does the program have to include every office product, promotional item and all of my printing?

No, but the more we handle for you, the more accountability and the more dramatic the benefits are.

6. Will I need to sign a contract?

No. We're not interested in a binding legal contract and an agreement time period is not necessary. We prefer to draft a working document which simply spells out our responsibilities and goals. Both companies must commit to the program in order to achieve success.

7. Are there program set up charges or user fees?

No. We make our money the old fashioned way - by billing for the products and services that are supplied through our program.

8. How do you know if you are saving us money on specific items?

We know because your order history information has been uploaded to our system during the program development stage.

9. How difficult is it for me to get the information that you require in order to develop the program?

It is not difficult because we do most of the work through our consumables audit during the survey stage.

10. How do you invoice us?

Our billing process is driven by your requirements. Some of our clients prefer to be invoiced once a month. They receive a summary invoice as well as line item reporting. It is conceivable that 12 payments per year would cover all of your printing, office products and promotional items.

11. What is the first step in developing the program?

You must commit to an open mind. It is our job to convince you that changing your procurement process may lead to significant savings.

Our program clients realize that the cost of the buying process itself is often more than the cost of the actual products. Here are some of the "soft dollar" costs involved with buying printing and supplies.

• Storing non-saleable products.

• Running out of products.

• Inconsistent logo / brand.

• Unauthorized ordering.

• Order duplication.

• Excess time quoting, ordering and proofing.

• Excess time handling accounts payable.

Please talk to us about your business. There's nothing to lose. After all, it's our responsibility to prove to you that we can reduce your headaches and lower your cost.